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There are three basic parts of a bug report which can greatly reduce the amount of time spent finding the solution: You need to be specific in describing what you did, what you were expecting, and why it didn't meet your expectations. If you don't provide this information, then we have to guess and we all know that doesn't work too well. :)

• Report one problem in each bug report.
• If you have encountered two bugs that don't appear to be related, create a new bug report for each one. This makes it easier for different people to help with the different bugs.
• Please select the appropriate values for the ticket properties that match your problem. Pay special attention to the Component, Milestone and Version values.
• Valid test cases are a great help, patches are invited. Test cases and patches included together with a ticket are preferred.

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